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A survey of the experiences of people who use mental health services and are on a low income. |
Focus is a UK forum, which was formed in 1993 and consists of some 25 representatives of leading UK mental health groups, working together on common objectives. In 2000/2001 Focus has been funded by the Department for Education and Employment to undertake a programme of work looking at issues around poverty and mental health. A sub-group on poverty and mental health was established to oversee this work (see note 1). This survey is one of the outcomes of this programme. A resource book detailing the relevant literature has also been published.
The survey
The survey questionnaire was designed by the sub-group and distributed via the networks of the respective organisations, to ensure the survey reached people who had experience of mental health problems. People were encouraged to photocopy and pass on the questionnaire, so it is difficult to determine the actual number mailed or to calculate the response rate. We did not target any particular geographical areas, although attempts were made to ensure that black and minority ethnic groups were represented by accessing targeted networks. All respondents were entered into a prize draw with a view to encouraging participation; first prize £100, second prize £50.
The respondents
556 people responded to the survey. The section for demographic details of the questionnaire was optional and so not all respondents gave their names or personal information. Of those who did:
The findings
Do you think you are on a low income?
Do you think having a mental health problem makes it more likely you will have a low income?
Do you have difficulties making your income last all week?
Do you feel excluded from your local community due to your financial situation?
Have you ever been unable to get help from a mental health service due to your financial situation? i.e. such as being unable to afford transport to attend a centre.
If you are working, how does having a mental health problem affect your work and your relationship with work colleagues?
This question was answered by people who were not currently working as well as people in current employment. The response rate overall was relatively low for this question with only 34% of respondents completing it. Nevertheless, the responses given do provide a useful insight into the problems people experience. Interestingly, Asian people rated higher on most of the categories compared with other ethnic groups. Some of the issues raised are listed below:
If you are not working, how (if at all) do you think having a mental health problem affects your prospects of getting a job?
This question was answered by 76% of respondents, 95% of which said that their mental
health had affected their work prospects and for some had made securing employment 'virtually impossible'. Interestingly, Black respondents were more likely to cite fear of disclosing their mental health problems compared with other ethnic groups. Issues raised were as follows:
If you had an extra £10 a each week, what would you spend it on? (see note 3)
The experience of mental health problems and being on a low income
The survey included a broader open question asking people to describe their experiences. Three themes emerged: items or services that people could not afford due to their low income, feelings associated with this, and the consequences of poor mental health and a low income.
The results show that many people had to forgo basic items such as adequate good quality food or 'decent' clothes. People talked of not being able to pay their household utility bills or to afford bus or train fares. Social activities and holidays were also beyond the limits of many of the people surveyed. But what is perhaps more striking is the obvious effect that this has on people. Respondents talked of feelings of depression, and what some people referred to as the degrading experience of being on a very low income. The impact on people's mental health was clearly evident in terms of the high emotions in some of the responses.
We also asked respondents what they thought should be done to help people with mental health problems who are on a low income. Five themes emerged: benefits, money, education, services and social issues. In relation to benefits, not surprisingly people talked about the need for an increase in benefits. Respondents also talked about the need to make the application process more accessible, particularly for Disability Living Allowance, as well as making the benefits system more flexible allowing for the fluctuating nature of mental health. Finally, people referred to the need for the earning level at which benefits are cut off to be altered. In relation to money, people talked about possible concessions for travel, food, clothes and access to interest free loans.
Education was mentioned in terms of the need for greater opportunities to access both education and training. Furthermore, respondents talked about the need for a programme of education on mental health awareness for everyone, which breaks down the stigma of mental illness across society. In relation to services, people talked about the need for more support services such as drop-in centres, and for services which offer a greater range of activities such as social and recreational events. Such requests further emphasise people's need to reduce isolation.
Conclusions
As the results from this survey show, people with mental health problems are doubly disadvantaged, both by their illness and their poverty They see significant hurdles in trying to escape from poverty by returning to employment, with many anticipating discrimination and ignorance. Expectations are low. Eight out of ten expect to have a low income. Only 15% of our respondents were employed, and of this small group 57% regard their income as low.
Significantly, one in four stated they had been unable to get help from mental health services through an inability to pay for transport or childcare, for example. Access to health care should be based on clinical need, but here is evidence that poverty is perceived as frustrating one of the fundamental rights of our citizens, one that is so essential to their well-being.
Asked how they would spend an extra £10 a week, 74% responded by saying it would
go on food and other basics, items that most of us take for granted. Respondents had practical ideas about what they need: an accessible and flexible benefits system that helps their return to work, and more access to education and support.
Without positive national and local action to provide specific and sustained help for people with mental health problems, poverty will continue to isolate and ensnare many of the most vulnerable people in our society.
The poverty and mental health sub-group would like to thank all the organisations and user/survivor groups who helped distribute this survey through their networks, and MORI for carrying out the data entry and analysis for this work.
For further information about this research, please contact:
Lisa Bird at The Mental Health Foundation on 020 7535 7440 or e-mail lbird@mhf.org.uk
For further copies of this summary or copies of the resource book, please contact:
Sales & Promotions office at the Mental Health Foundation on 020 7535 7441 / 7455
For enquiries regarding the work of Focus generally, please contact:
Edith Morgan on 020 7485 5244 or e-mail EdithMorgan@compuserve.com
Foot Notes
1 Edith Morgan, Mental Health Europe (Chair), Lisa Bird, The Mental Health Foundation, Kevin Burnand, Mindlink, Brendan Dark, The Sainsbury Centre for Mental Health, Valerie Graham, Mind, Simon Lawton-Smith, MACA, Judith Ofori, Independent Consultant.